Insurance commissioner Nonnie Burns does a great job insulting our intelligence in today's Globe.
The story, concerning the elimination of the Division of Insurance Board of Appeal, cites the fact that the Board reverses one-half of the 50,000 appeals it hears a year from consumers contesting unfair surcharges levied against them by their auto insurer.
But now that we have "competition" among auto insurers Nonnie says there is no need to worry.
Nonnie's plan is to let the insurance companies hear the appeal. How can that be unfriendly to consumers?
It is only fair that there is a public appeals process - Think about it a company can charge you thousands of dollars based on it's decision on who was at fault - and you have no place to appeal??